Privacy Policy 

Effective Date: September 15, 2025

1. INTRODUCTION
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We follow the General Data Protection Regulation (GDPR) and other applicable laws.

2. CONTROLLER
The controller responsible for this website is:
Prof. Benstoem
Prof. Dr. Carina Simone Benstöm
c/o Postflex #9528
Emsdettener Str. 10
48268 Greven, Germany
Email: hello@profbenstoem.com

3. DATA WE COLLECT
Personal data: first name, last name, email address, billing address (street, postal code, city, country).
Payment data: credit card details, Apple Pay, or PayPal information (processed securely by our payment providers; we do not store this data ourselves).
Technical data: IP address, browser type, device type, operating system, pages visited, time of access.
Tracking data: information from analytics and advertising tools (Google Analytics, Metricool, TikTok Pixel, Meta/Facebook Pixel).
We do not collect phone numbers or sensitive personal data. Our services are not directed to minors under the age of 18.

4. HOW WE USE YOUR DATA
We use personal data for the following purposes:
To process your orders and deliver digital products.
To handle payments via Shopify, Stripe, and PayPal.
To send newsletters and marketing emails through Flodesk (with your consent).
To analyze website traffic and improve our services.
To run advertising campaigns on TikTok and Meta/Facebook.
We never sell your personal data.

5. THIRD-PARTY SERVICES
We share data only with trusted service providers needed to operate our business:
Hosting: Strato (Germany), Showit (website platform)
Shop & Checkout: Shopify Inc.
Payments: Stripe Payments Europe, Ltd. (credit cards, Apple Pay), PayPal (Europe) S.à r.l. et Cie, S.C.A.
Email Marketing: Flodesk, Inc.
Analytics & Advertising: Google Analytics, Metricool, TikTok Pixel, Meta/Facebook Pixel
These providers may process data outside the EU (especially in the USA). We rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

6. COOKIES
Our website uses cookies and similar technologies to analyze traffic and personalize marketing. You can disable cookies in your browser settings. Please note that some parts of the site may not function properly without cookies.

7. DATA RETENTION
We only store data as long as necessary:
Order and payment data: until the transaction is completed and any legal retention periods expire.
Newsletter data: until you unsubscribe.
Analytics data: for the duration allowed by our tools, after which data is anonymized or deleted.

8. YOUR RIGHTS UNDER GDPR
You have the right to:
Request access to the personal data we hold about you.
Correct inaccurate data.
Request deletion of your data.
Restrict or object to processing.
Receive your data in a portable format.
File a complaint with your local data protection authority.
To exercise your rights, contact us at hello@profbenstoem.com.

10. INTERNATIONAL TRANSFERS
Some of our service providers are based outside the European Union. In such cases, we ensure that adequate safeguards are in place, such as Standard Contractual Clauses.

11. UPDATES
We may update this Privacy Policy from time to time. Any changes will be published on this page with a new “last updated” date.

12. CONTACT
For any privacy-related questions, please contact:
hello@profbenstoem.com